Training Courses

A Selection of our Training Programmes

Communicating for Change Management
Successful organisations hold communication as a core feature of its day-to-day activities. Communication is an important aspect of any change programme. Communication will not just happen, it is planned. This two day programme trains people in effective communication.

Responding to Bullying and Harassment
This one-day course enables participants to understand bullying and harassment and its impact in the workplace. The training is focused on the development of techniques to aid effective responses in managing people constructively. This course can also be held over a two days with greater emphasis on developing an anti-bullying policy and culture.

Team Development Training
High performing teams are at the core of quality, productivity and competitiveness within organisations. This two-day training programme facilitates organisational vision, goals, process and values in building energy and productivity.

Holding Difficult Conversations
This one-day training course is designed to give participants an opportunity to develop and practice the skills involved in having difficult conversations with staff, enabling them to address difficult and sensitive issues at an early stage.

Advocacy Training
This two-day training programme aims to enhance and develop the participant's advocacy skills in assisting vulnerable people, their families and service providers, in addressing and negotiating their needs and options.

Becoming a More Confident and Effective Communicator
Communication is at the core of any organisation. This two-day training course provides participants with the key skills required to engage in constructive and productive communication at all levels of the organisation. Improve your skills in managing relationships, negotiating targets, agreeing objectives, managing confrontation and seeking acceptable solutions at work.

From Argument to Dialogue
A one-day course which looks at understanding core conflict management and dispute resolution principles.

An Introduction to Mediation
A three day programme to introduce the benefits of mediation and how these core skills can be used as a means of managing conflict.

Becoming a Mediator
This is a six-day training programme which provides training in the skills and techniques of managing conflict in different settings. This course is accredited by the Mediators Institute of Ireland and is a first stage in becoming a registered practitioner mediator. This programmes is held up to three times a year. The mixed group of participants provides a stimulating and diverse learning environment.