How do our brains work in mediation or negotiation when we try to manage our emotions, when we need to focus our attention, take a decision or analyse the behaviour of another person? What are the main biological processes and mechanisms driving the behavior of the ADR neutral, the parties and/or their advisors before and during a mediation or negotiation? How can we optimise ADR to take into account these processes and mechanisms?

This groundbreaking workshop will give you answers to these questions and will help you reflect upon your professional mediation practice

Training accredited by The Mediators Institute of Ireland

This certified programme provides training in the skills and techniques of managing conflict in different settings. Through interactive training in communication and negotiation skills, participants develop the mediation skills necessary to effectively manage conflict in a number of different settings. This course is a first stage in becoming a registered practitioner mediator.

Training accredited by The Mediators Institute of Ireland

This certified programme provides training in the skills and techniques of managing conflict in different settings. Through interactive training in communication and negotiation skills, participants develop the mediation skills necessary to effectively manage conflict. This course is a first stage in becoming a registered practitioner mediator.